Frequently Asked Questions about myHollister.com
Do we charge freight for shipments?
All ground shipments are FOB destination.
Air ship requests are charged based on weight and the location it is being shipped to.
Freight charge is posted on the invoice or should you choose a third party carrier provide the information to Customer Service and it will append to your account information and will be billed through the freight carrier of your choice (UPS/ FedEx).
What is the shipping transit time?
The ETA depends your location and then calculated from the ship point. Product ships from Mt.Juliet, Tennessee.
Does Hollister drop ship?
Hollister does not drop ship.
Who is my Sales Representative?
Please call Customer Service at 1.800.323.4060 and they will provide you with the information.
Do I have a minimum order requirement?
Please call Customer Service at 1.800.323.4060 and they will provide you with the information, or refer to the current published Hollister price list that you receive via mail at the beginning of each calendar year.
What state do the products ship out of?
Product ships from Mt. Juliet, Tennessee.